In this issue we focus on Business Intelligence.
Business intelligence (BI) uses knowledge management, data warehouse, data mining and business analysis to identify, track and improve key processes and data, as well as identify and monitor trends in corporate, competitor and market performance.

To ensure you stay in-the-know on a more timely basis, this e-newsletter will provide you with useful resources we have selected for your review, so you can stay informed of the latest news, content, and trends shaping today's business and technology markets.

Dashboard Design: Key Performance Indicators & Metrics
By Thomas Gonzalez
"By reading this article, you can learn how to define and collect metrics and key performance indicators for executive and operational dashboards. While the techniques discussed here can be used across many different business intelligence requirements gathering efforts, the focus will be collecting and organizing business data into a format for effective dashboard design"

Beyond BI: Turning Business Intelligence into Action
By James Taylor
"Discover how to use business rules management systems and predictive analytics to automate and improve decisions for greater precision, consistency and agility. Extend the value of analytics-driven insights to help your organization make smarter strategic, tactical and operational decisions. Learn how to implement decision automation to increase the value of BI and improve business performance."

Right-Time Business Intelligence
By Colin White
"In this article, Colin White discusses how organizations are becoming increasingly interested in using business intelligence, not only for strategic planning and tactical analysis, but also for driving intra-day business decision making. By reading it, you will learn about different types of right-time business intelligence processes and technologies, used to support it."

In this issue we focus on Outsourcing
We will keep you informed on news and trends in the Outsourcing Industry. These articles are intended to provide you with information on methods for creating and sustaining a competitive advantage; improving organizational performance; focusing resources on core competencies while obtaining resources to improve important, non-core business processes; ensuring companies get the best return on their IT investments; and capturing value in business solutions that make an enterprise-wide strategic impact.

Why Outsourcing Is Poised for a Sea Change
By Peter Bendor-Samuel
Outsourcing stands at a new inflection point. Fundamental and seismic changes are altering the structure of the industry. Peter Bendor-Samuel discusses the three events causing this sea change.

15 Trends That Will Shake Up BPO in 2006
By Beth Ellyn Rosenthal
Business Process Outsourcing (BPO) deals will get smaller. Offerings have to be global. The supplier market will continue to contract. Procurement will come of age. Here are 15 trends that will reshape BPO next year.

Angling To Be The Next Bangalore
Source: "Business Week" magazine
Last April in a packed Boston hotel ballroom Gorbachev talked up Russia's world-class programming skills, urging the audience of 700 executives to send engineering projects to fledgling Russian software shops.

We are pleased to welcome Ms. Brenda Calvillo as the Director of Sales and Marketing. Prior to assuming the current position, Brenda provided consulting for CyberianSoft. Brenda brings to CyberianSoft over 8 years of experience as a Sales and Marketing Executive for companies such as MCI, Netifice (formerly Epoch Internet) and AT&T. Ms. Calvillo is looking forward to working with a top notch team at CyberianSoft and is excited to begin implementing plans that will bring to market the outstanding services the company has to offer. Ms. Calvillo is a resident of Huntington Beach and in her spare time trains for marathons and supports various charities and non-profit organizations.

Last month CyberianSoft completed its first CRM implementation using Microsoft CRM server thus further advancing our experience with business intelligence technologies, such as CRM, ERP, SCM to better service our clients.

Please note our new address and phone numbers:
CyberianSoft, Inc.
4590 MacArthur Blvd., Suite 500-1018
Newport Beach, CA 92660

(888) 896-6848 - toll-free
(949) 480-1021 - local, fax