CyberianSoft, a leader of Business Intelligence software based in Newport Beach, California, launches Field Dispatcher. The software is widely used by companies in the installation, maintenance and repair industry. By incorporating business intelligence principles, Field Dispatcher automates data entry, reduces paperwork and improves management of field staff. The software is used by organizations with field service teams in diverse vertical markets such as utilities, construction, installation, medical device maintenance and the audio/video installation market.

In the past companies with field force had to delay entering customers' data into computer systems until all the paperwork had reached the central office. They also had to deal with numerous mistakes due to incomplete data and manual data entry processes. To solve these problems, Field Dispatcher creates paperless environments with wireless data exchange using digital forms, which in turn saves companies time and money while increasing customer satisfaction. Among other advantages are reduced billing cycle, easy integration with third party software as well as the company's existing IT infrastructure, and instant reporting capabilities allowing management to make faster and better informed business decisions.

Field Dispatcher is designed for medium and large companies, however even small companies can immediately start taking advantage of the costs savings afforded by this technology, which is built using latest Microsoft technologies.

"...Clients using Field Dispatcher have benefited significantly by eliminating costly, redundant, time-consuming tasks." - says Mr. Paul Maximov, CyberianSoft's CIO.

In this issue we focus on Transportation & Logistics.
Among industries that can significantly benefit from Team Dispatcher and other mobile technologies are Transportation and Logistics. Today we present a few articles that you may find interesting.

Transportation and Logistics Industry. Can they benefit from mobile technologies?
By Intermec Technologies
Remember the good old days, before deregulation in the transportation and logistics industry?

Carriers enjoyed good rates, cheap fuel, plenty of drivers, un-congested freeways -- and the world was a relatively safe place. Remember when we all had extra time for those tedious, manual processes like handwritten driver's manifests, trip reports, delivery receipts, vehicle inspection forms and bills of lading? Remember when drivers spent the first and last thirty minutes to an hour of every workday reviewing paperwork? When time Dispatchers and load planners read through drivers' paperwork to make sure that it was completed properly? When all of the days' activities and shipments had to be entered manually into the company's systems for transfer and billing? Ah, the good old days!

Con-Way a $2.6 billion transportation company cites business success using technology.
By Peter Coffee
The service-oriented architecture, or SOA, has become a lucrative reality for two quite different companies that both understand the distinction between mere Web services and mobile technology and a more general services model of IT.

Con-Way Transportation Services Inc. is a $2.6 billion transportation and logistics company based in Ann Arbor, Mich. The company's focus on "less-than-truckload" traffic, with any given truck carrying loads for multiple customers between multiple pairs of endpoints, puts a premium on rapid development of refined logistics and customer-contact applications. "We built an integration bus," said Praveen Sharabu, the company's director of enterprise architecture, "where we could publish events, and systems were free to use that information."

Study: Transportation Management Key to On-Time Delivery
By Elizabeth Montalbano, IDG News Service
These days, it's a rare company that isn't worried about how to get its products delivered on time. According to a new study, business are finding it harder and harder to meet on-time delivery promises to customers because of obstacles ranging from truck-driver shortages to soaring fuel prices.

But businesses stand a much better chance of being on time if they adopt new approaches to transportation management, said Beth Enslow, author of the Aberdeen Group report. Read the full analysis here

In this issue our focus is Mobile and Collaboration Technologies.
Mobility is just one of three trends that poised to shape the public sector in the next several years. Collaboration is also on the rise as technology allows users to merge traditionally separate channels of communication, such as voicemail and e-mail, add video to improve the level of communication and, with easy-to-use software, launch Web sites to set up collaborative work environments or communities of practice. Digitization is the third trend in computing. Not only is paper finally beginning to disappear, but so too is the avalanche of unstructured data.

Defining a Successful Wireless Solution
By Intermec Technologies
Successful wireless implementations are not defined by how they communicate data, but how they provide information. If businesses processes are flawed, mobile and wireless computing systems will merely speed the flow of bad data. When mobile worker needs are carefully aligned with business goals and back-end operations, wireless systems can provide a rapid return on investment by giving users access to the information they need to complete transactions, support better decision making, and streamline back-end operations.

Microsoft Founder Talks Security, Showcases Mobility
By Tod Newcombe
Read Bill Gate's view on upcoming trends in business and technology.

Industry Suspicions Confirmed & Created
By Christian Lindholm
"Walking the show floor of CTIA's Wireless 2006 painted a clear, if not crowded, picture. It appears that the hype of feature-rich mobile applications - delivered via wireless devices - is matched by the reality of the richness of those applications. In fact, the applications are so rich that they likely will put a few traditional consumer electronics manufacturers' R&D departmen..."